At One Hour Wig, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

By using onehourwig.com, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, sign up to become a representative, or contact us, we may collect information including:

• Name
  
• Email address
  
• Phone number
  
• Shipping and billing address
  
• Payment information (processed securely through Shopify and our payment providers)
  
• Order history
  
• Representative information (if you apply to become a One Hour Wig Rep)
  
• Information you voluntarily submit through forms or customer support
  

We also automatically collect certain information such as:

• IP address
  
• Browser type
  
• Device information
  
• Pages visited
  
• Time spent on our website
  
• Referral source
  

How We Use Your Information

We use your information to:

• Process and fulfill orders
  
• Communicate about your purchases
  
• Respond to customer service inquiries
  
• Provide personalized support through your selected One Hour Wig Representative
  
• Improve our website and customer experience
  
• Send marketing emails if you have opted in
  
• Process representative applications
  
• Prevent fraud and maintain website security
  

Representative Program

If you shop through a One Hour Wig Representative, we may associate your order with that representative for commission tracking and customer support purposes.

Your personal information is never sold to representatives. Representatives only receive information necessary to assist with your order or provide customer service, where applicable.

Payment Security

All payments are securely processed through Shopify and trusted third-party payment providers.

One Hour Wig does not store your full credit card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
  
• Improve website performance
  
• Analyze visitor activity
  
• Personalize your shopping experience
  
• Support advertising and marketing efforts
  

You may disable cookies through your browser settings, although certain features of the website may not function properly.

Marketing Communications

If you subscribe to our emails, we may occasionally send updates about:

• New product launches
  
• Promotions
  
• Special offers
  
• Company news
  
• Representative opportunities
  

You may unsubscribe at any time using the link included in our emails.

Third-Party Services

We may share limited information with trusted third-party service providers that help us operate our business, including:

• Shopify
  
• Payment processors
  
• Shipping carriers
  
• Email marketing platforms
  
• Analytics providers
  
• Customer support tools
  

These providers only receive the information necessary to perform their services and are required to protect your information.

Data Security

We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

While no online system can guarantee absolute security, we continuously work to safeguard your information.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
  
• Request corrections to your information
  
• Request deletion of your information
  
• Opt out of marketing communications
  
• Request a copy of your data
  

To make a request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our contact page.